Privacy Policy
Last updated: September 2026
Khiva Fortress Tours (part of East Explorer Tours, "we", "us") operates khivafortresses.com. This page explains what information we collect when you use this site, why, and what choices you have. We keep this simple on purpose — we're a small tour operator, not a data company, and we only collect what we need to answer your enquiries and run our tours.
What we collect
| When | What | Why |
|---|---|---|
| You submit the booking form | Name, email, travel dates, group size, and any message you include | To reply with availability and a quote |
| You submit a review | Name, email, tour selected, star rating, and your review text | To publish your review and, if needed, follow up with you about it. Your email is never shown publicly. |
| You browse the site | Standard analytics data (pages viewed, approximate location, device type) via Google Analytics | To understand which pages and tours visitors are interested in |
Cookies
This site uses Google Analytics, which sets cookies in your browser to help us understand overall site traffic (for example, how many people visit, and which pages are popular). We do not use cookies for advertising or to track you across other websites. You can block or delete these cookies at any time in your browser settings — the site will continue to work normally if you do.
How we use your information
- To respond to booking enquiries and coordinate tour logistics.
- To publish reviews you submit, and to follow up with you about your review if needed.
- To understand how visitors use the site, so we can improve it.
We do not sell your information, and we do not share it with third parties except the service providers that help us run this site (our hosting provider, Netlify, and Google Analytics) — each of whom processes data under their own privacy terms.
How long we keep it
Booking enquiries and their contact details are kept as long as needed to arrange your trip and for reasonable record-keeping afterward. Published reviews are kept indefinitely unless you ask us to remove one. Analytics data is retained according to Google Analytics' standard retention settings.
Your choices
- You can ask us to see, correct, or delete any personal information we hold about you by contacting us (details below).
- You can ask us to remove a review you submitted at any time.
- You can block Google Analytics cookies in your browser, or use a browser extension that blocks analytics scripts.
Contact us
Questions about this policy, or a request about your data, can be sent to bakhramgayibov8@gmail.com or via WhatsApp at +998 99 380 1636.
Changes to this policy
If we change how we handle your information, we'll update this page and change the "last updated" date above.